FREQUENTLY ASKED
QUESTIONS

Q: Are VM Skincare products non-toxic?

Yes. Every VM Skincare product is formulated without parabens, sulfates, or synthetic fragrances. We only use cold-pressed, ethically sourced ingredients designed to restore and protect your skin.

Q: What skin types are your products best for?

Our products are safe for all skin types, especially sensitive, aging, or barrier-damaged skin. Each formula is tailored to soothe, hydrate, and boost collagen naturally.

Q: How do I build a skincare routine with VM products?

Start with cleansing, toning, and moisturizing. We recommend our Manuka + Neroli Exfoliating Mask, Illuminating Toner with Rose Water, and Holy Grail Restoration Balm for a complete nourishing routine.

Question 1

What is VM's return policy?

Answer

At Shop VM, we offer a 30-day return policy. If you’re not satisfied with your purchase, return the items within 30 days of receipt for a refund to your original payment method within 7-10 business days. Contact our customer service for assistance.

Question 2

Do you sell wholesale?

Answer

Yes, please email us at info@shopVMskincare.com.

Question 3

Are VM Skincare's products safe for pregnancy and nursing?

Answer

Yes, our products are formulated with natural and organic ingredients, free from harmful chemicals, making them safe for use during pregnancy and nursing. Consult your healthcare provider before use.

Question 4

What are your opening hours?

Answer

Our online store is open 24/7. For customer service inquiries, please email us at info@shopVMskincare.com.

SKINCARE

FREQUENTLY ASKED
QUESTIONS

We don't want to brag but we're pretty amazing.

SKINCARE

FREQUENTLY ASKED QUESTIONS

We don't want to brag but we're pretty amazing.

FREQUENTLY ASKED
QUESTIONS