FREQUENTLY ASKED
QUESTIONS

At Shop VM, we take pride in providing clean luxury skin and haircare products that are pure and concentrated. However, if you’re not entirely satisfied with your purchase, our return policy allows you to return items within 30 days of receipt. Once the returned items are received, a refund will be processed to your original method of payment within 7-10 business days. For further assistance, please contact our customer service team, who are ready to help make your return as smooth as possible.

YES, please e-mail us at info@shopVMskincare.com

Yes, Shop VM offers Clean Luxury Skin & Haircare products that are both pure and concentrated, and they are carefully formulated with safety in mind. VM Skincare's products are free from harmful chemicals, parabens, sulfates, and synthetic fragrances, making them safe for use during pregnancy and nursing. Our formulations use natural and organic ingredients that are gentle on the skin while delivering effective results. However, we always recommend consulting with your healthcare provider before introducing new skincare products during pregnancy or while nursing to ensure they align with your personal health needs.

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.